Notification for Content Based Grouping

#1

Hi,
We planning to use Content Based Alert Grouping.

Current Setup:
For each alert we have an incident that will be notified to the team Slack channel and It will also page the Oncall as per the settings.

If Content based grouping is enabled:
Can we expect slack notification for individual alerts and Only One page notification for the incident?
If 10 alerts grouped in to 1 incident, how the 10 alerts be notified to the User/Slack channel. will it suppress all the notifications? Can someone please explain?

#2

Hello Vignesh,

In the situation you described where 10 alerts are grouped under 1 incident, you will only have been notified on the initial incident creation and not for the additional 9 alerts that were grouped via content.

Hope this helps clarify things.
John

John O’Donnell
Team Lead, EMEA Support@pagerduty.com